Service model

Playbooks we run with shipping teams

Reusable sequences tied to application analytics—not slide decks. Each playbook maps to a service engagement when you need hands-on help.

Team reviewing notes during a planning session

Onboarding instrumentation pass

Product + engineering

A one-week checklist to verify signup, first-value, and permission prompts fire with stable properties across iOS, Android, and web.

Upgrade funnel reconciliation

Growth + product

Align paywall impressions, plan selection, and payment success so finance and product argue from the same step names.

Release-day tracking QA

Engineering

Staging scripts and a go/no-go list for event regressions before a weekly production cut.

Retention readout for leadership

Product leads

A monthly template that separates habit signals from vanity opens and flags dormant-user risk early.

Identity stitching review

Analytics ops

Confirm anonymous-to-known merges, cross-device keys, and session boundaries before a major taxonomy change.

Consent-state property map

Privacy + analytics

Document how consent flags travel with events so dashboards can filter compliant cohorts without new pipelines.